從2015年至今，這已是RingCentral連續(xù)第五年被評為全球統(tǒng)一通信即服務(wù)（UCaaS）行業(yè)的領(lǐng)導(dǎo)者。
Gartner UCaaS魔力象限
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from RingCentral. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. Gartner, Magic Quadrant for Unified Communications as a Service, Worldwide, Daniel O'Connell, Megan Fernandez, Rafael Benitez, Christopher Trueman, Sebastian Hernandez; 30 July 2019. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.
“ RingCentral平臺在語音、視頻、團隊消息和聯(lián)絡(luò)中心等功能上獨特的無縫化體驗，被越來越多的企業(yè)所認可。”RingCentral COO Dave Sipes說，“對于連續(xù)5年被評為Gartner全球統(tǒng)一通信即服務(wù)（UCaaS）魔力象限領(lǐng)導(dǎo)者，我們感到十分自豪。這很好地印證了我們在產(chǎn)品創(chuàng)新、全球服務(wù)和客戶成功方面的領(lǐng)導(dǎo)地位。”
統(tǒng)一通信解決方案
RingCentral融合云PBX、團隊消息、視頻和網(wǎng)絡(luò)會議，及云聯(lián)絡(luò)中心為一體的解決方案能很好地滿足當(dāng)今全球分布的移動辦公需求。
在今年的Gartner報告中，重點列出了RingCentral的以下優(yōu)勢：
- 連續(xù)多年30%以上的收入增長率，解決方案可實際支持五千以上終端用戶，以及逐年增強的全球技術(shù)支持能力。
- 客戶對RingCentral表現(xiàn)出了強烈的興趣，并認可其企業(yè)品牌。客戶對RingCentral的移動端用戶體驗和分析持積極樂觀的看法。
- RingCentral有很強大的聯(lián)絡(luò)中心功能。除了自己擁有商標(biāo)產(chǎn)權(quán)的全渠道客戶溝通平臺Dimelo和CCaaS Connect First，還與合作伙伴NICE inContact有技術(shù)合作。
- RingCentral擁有強大的API生態(tài)系統(tǒng)，包括：
- RingCentral給其他云服務(wù)建立集成；
- 其他云服務(wù)給RingCentral建立集成；
- 客戶可自己建立RingCentral集成。
