首頁>>廠商>>錄音監(jiān)控產(chǎn)品廠商>>CyberTech

[英文]CyberTech與Teleopti結(jié)為合作伙伴
CyberTech Expands Open Contact Centre Optimisation Strategy With New Teleopti Workforce Management Partnership

2011/01/13

WFM Partner Enhances CyberTech’s Comprehensive Voice/Data Recording Solutions Suite

CyberTech, the world’s fastest-growing and one of the largest call recording providers, has announced a partnership with Teleopti, the leading provider of solutions for strategic Workforce Management (WFM), thereby expanding its ever-growing base of best of breed contact centre solution vendors. Teleopti joins other award-winning providers of communications platforms and speech analytics software.

CyberTech’s innovative approach meets the needs of organisations using mix and max, best of breed contact centre solutions. This makes it easy to upgrade or replace obsolete components, including recording systems and WFM software when required, delivering significant advantages over closed, single-vendor proprietary environments. CyberTech has developed an open application strategy to address such needs by surrounding its highly secure voice and data recording system with the industry’s best complementary solutions. Teleopti is the next important component that rounds out this flexible approach to contact centre optimisation.

“We are delighted to add Teleopti to our application suite of contact centre solutions,” said Cromwell Fraser, Director of Product Market Management at CyberTech International. “Their WFM software is an ideal match with our recording systems and we share a similar culture and reseller distribution strategy. Together we believe we can provide a wider portfolio of solutions to clients whilst expanding our growing global industry footprint.”

CTI論壇報(bào)道



相關(guān)閱讀:
[英文]CyberTech以兩位數(shù)增長慶祝成立25周年 2010-12-21
恒訊通科技獲得Cybertech的代理權(quán) 2010-11-05
CyberTech借新的印度辦事處擴(kuò)大業(yè)務(wù) 2010-10-27
[英文]CyberTech介紹業(yè)界首個(gè)可無限可擴(kuò)充性呼叫錄音軟件 2010-10-27

熱點(diǎn)專題:  呼叫中心  
分類信息:  呼叫中心_與_國外動(dòng)態(tài)  呼叫中心_與_企業(yè)  呼叫中心_與_錄音技術(shù)  呼叫中心_與_呼叫中心排班技術(shù)
亚洲精品网站在线观看不卡无广告,国产a不卡片精品免费观看,欧美亚洲一区二区三区在线,国产一区二区三区日韩 高唐县| 德昌县| 瓮安县| 惠东县| 宜兰市| 金山区| 大悟县| 苗栗县| 普兰县| 都兰县| 扶余县| 滦平县| 阳曲县| 秦皇岛市| 天祝| 申扎县| 长寿区| 临汾市| 麟游县| 芷江| 万载县| 秀山| 寻乌县| 华宁县| 徐水县| 莒南县| 博罗县| 邵阳县| 景东| 阿荣旗| 石楼县| 景谷| 乌兰县| 扶绥县| 六盘水市| 原阳县| 南漳县| 泸州市| 石狮市| 偃师市| 大田县| http://444 http://444 http://444 http://444 http://444 http://444