久久成人免费_[英文]普萊姆傳播集團選擇Altitude uCI聯(lián)絡(luò )中心解決方案_呼叫中心_國外

首頁(yè)>>廠(chǎng)商>>軟件開(kāi)發(fā)商>>altitude

[英文]普萊姆傳播集團選擇Altitude uCI聯(lián)絡(luò )中心解決方案
The PREMIUMcommunications Group chooses Altitude Software as the standard solution

2011/02/11

The companies adm group, theBEEcompany, DIMA, MEDICcompany, SIM and TELAG run customer interactions using Altitude uCI and Altitude vbox

Altitude Software, a global leader in contact center solutions, announced today that PREMIUMcommunications Group selected Altitude uCI to be deployed as the standard customer interaction management solution in all their companies such as adm group, SIM, theBEEcompany, DIMA, MEDICcompany, TELAG,...

The first installation of Altitude uCI in adm Group was performed in 2007, to deliver a customized contact center solution for T-com's hotline initially sized for 600 contact center agents. The installation was done in the record time of 20 days, which led to the expansion of Altitude uCI usage in the company.

“The flexibility and low total cost of ownership of Altitude uCI that we have observed in adm group led us building standard services integrating existing Adato developments and frameworks”, comments Michael Koenig from PREMIUMcommunications Group. “We will also start to use the newest version of Altitude uCI, Altitude uCI8, exploring the new unified workflow capabilities in our business processing outsourcing companies”.

All together the companies of the group have over 2550 agents working with Altitude vBox SIP based solution, together with the Altitude uCI contact center suite.

Adato, the IT company of the PREMIUMcommunications Group, and Altitude Software are also expanding their partnership to pursue new market opportunities.

"This global partnership agreement will focus on exploiting the key synergy between Altitude's contact centre solution and PREMIUMcommunications Group operations in Germany," explained Laurent Detournay General Manager Altitude Software Benelux and Central Europe. "We already have a fruitful business development relationship with Adato having worked closely with them in numerous projects in Germany. With this new strategy," concluded Laurent Detournay, "We are now expanding the partnership to pursue opportunities in both Germany and Switzerland".

CTI論壇報道

改進(jìn)坐席表現并維持高水平的動(dòng)力（6） 2005-07-11

改進(jìn)坐席表現并維持高水平的動(dòng)力（5） 2005-07-07

改進(jìn)坐席表現并維持高水平的動(dòng)力（4） 2005-07-04

改進(jìn)坐席表現并維持高水平的動(dòng)力（3） 2005-06-28

熱點(diǎn)專(zhuān)題:  呼叫中心
分類(lèi)信息:  呼叫中心_與_國外動(dòng)態(tài)  呼叫中心_與_企業(yè)  呼叫中心_與_系統建設技術(shù)  國外動(dòng)態(tài)_與_企業(yè)
相關(guān)頻道:  聯(lián)絡(luò )中心
亚洲精品网站在线观看不卡无广告,国产a不卡片精品免费观看,欧美亚洲一区二区三区在线,国产一区二区三区日韩田东县| 红安县| 茂名市| 潞西市| 惠东县| 临沧市| 佛冈县| 革吉县| 宁都县| 上林县| 黑龙江省| 日照市| 高清| 渑池县| 平阴县| 万载县| 东平县| SHOW| 镇安县| 大足县| 苍山县| 琼中| 兴海县| 四川省| 红桥区| 双桥区| 大兴区| 钟祥市| 纳雍县| 信丰县| 田林县| 平凉市| 苏尼特左旗| 平遥县| 鹤壁市| 紫云| 花莲市| 芜湖县| 鄄城县| 樟树市| 张北县| http://444 http://444 http://444 http://444 http://444 http://444